01

Sticking Points: How to Get the 5 Generations Working Together in the 12 Places They Come Apart

They’re here. For the first time in history, you have five generations in your workplace and six generations as customers. Today you must understand Traditionalists, Baby Boomers, Gen Xers, and Millennials just to write an email that won’t make someone angry.

These generations think differently, vote differently, buy differently, and dress differently. Not understanding these differences creates conflicts and loses sales:

• What are the differences among the generations?
• What issues do the differences create for organizations, teams, or even families?
• How must marketing approaches change to reach the younger generations?
• What attracts and keeps younger employees?
• How will these differences complicate the mass exodus on the Boomers from the full time workforce over the next decade?

This popular session is full of laughter and insight. Come and see yourself, your customers, your people, and your future and walk away with practical ideas and plans for increasing your ability to get things done across the generations.

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02

Not Another Generations Presentation

You’ve heard presentations on generations for ten years: the speakers with scary graphs, the Millennial speakers telling you your organization has got it all wrong, and the funny speakers trying to get us to laugh so that we quit complaining about other generations and get back to work. But after ten years of presentations, do you know how to get the generations working together? Do you know how to cut your generational turnover in half? Can you get the talent you need with unemployment at less than 4%? Do your Gen Zs roll their eyes at your managers? Do your Baby Boomers roll their eyes at your Millennial managers?

Clients have called Haydn Shaw the most practical generational expert. He will raise your Generational iQ and show you how to turn generational sticking points into productivity.

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03

Make Your Organization Hard to Quit: The 6 Things that Really Do Cut Turnover

You have already turned away business because you can’t find staff. When you do find candidates, they sometimes take a lot of mentoring. While turnover is a challenge throughout the workforce, it’s highest for people in their first decade. Gen Z and younger Millennials don’t respond the same way the older Millennials or Gen X did. Time tested management practices don’t work as well, they have to be tweaked.

This fast-paced presentation will explain where the workers have gone and how you can cut turnover, and do it with a sense of humor:

Where did all the workers go?

• How do they pay their bills?
• How can you attract those that will work?
• Leading the Two-Tier Workforce: How do you keep your underperforming employees from bringing down everyone else? And how do you decide which disappoints you can live with, and which ones are deadly and must go?

The 6 Essentials that Really Do Cut Turnover of Newer Employees

• The 6 Essentials you can do immediately.
• The 6 attitudes about the younger generations that you will have to overcome and how to do it.
• How do you stop wringing our hands and cut turnover.
• The tool the Navy added to its guidebook for on ship officers.  

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04

Leading Through the 6 Change Reactions: Why Change Stalls and What You Can Do About It

When they announce changes, leaders tell their people that change is now a fact of life. But there is another fact of life: people respond to change in six ways. When leaders and managers ignore the 6 Change Reactions, they make change harder than it needs to be. But you and your leaders can create a change wave rather than struggle to push the change forward.

This humorous, fast-paced session presents a breakthrough approach to change. You’ll understand The 6 Change Reactions and…

• Why change programs backfire.
• Why trying to help people change is keeping them from changing.
• How to map your team or organization on the 6 Change Reactions curve.
• Why do many change teams die a slow death after going in circles until the forward-thinking people disengage.
• How to set up a team for a quick start.
• How to find and train change salespeople who can convince the critical few that will move the change forward.
• How to help the three negative reactors use their negativity to speed things up rather than bog them down.
• How to deal with the one percent hardcore resisters so they don’t ruin everything.

You’ll never look at your people the same way again, and they will love you for it.

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05

Be Twice the Leader by Escaping Vacuums

After a conference your head is full of ideas for competing more effectively and growing your internal leaders. But you know there is a catch–when are you going to find the time to implement them? You do not have a day a week sitting open for you to move the business forward. So, they hang in Leadership Limbo.

Haydn Shaw has seen from working with 30,000 leaders and managers the biggest reason people limit their leadership: To implement your leadership ideas, you will need to stop doing some things that still need to get done, and that will create a vacuum. If you don’t escape the leadership vacuums, your will stay caught in Leadership Limbo. But if you do escape the vacuums, you pass them on to your next level of leaders. You escape Limbo, but they are trapped unless you can coach them on how to escape.

Vacuums are the biggest reason leaders don’t implement good ideas that they know will make the difference in their business. But learn how to lead through them and you have a game changer skillset.